I enjoying watching a “Tivo’d” copy of the movie “Airport”. It was released in 1970.  I know this a movied, but I’m struck with how different the “airport” experience was in the late 1960’s (as portrayed in the movie) vs. now:

  • They have a lot of snow and the airport continues to operate.  Now we have a little bit of snow and airports close.
  • Clearly the security regime is completely different. Yet they know of “hijacked planes” and bombs.  Perception of risk clearly different.
  • Customer’s are treated well, and customers have high expectations of being treated well.

A different world.

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