Further Great News About EasyJet – Not

My wife has submitted the following email to EasyJet Customer Services:

Never again, Easy Jet. My three hour flight from Alicante to Glasgow was torture thanks to a drunk sitting next to me. He was already hammered getting on the plane but the Stewards served him 3 double vodkas within minutes of take-off. As the abuse and taunts increased I finally hit my call-button. Only to be told they could not possible move him, but that I was free to find another seat. Difficult as the flight was close to full. Giving unlimited alcohol to these louts guarantees trouble, but profit comes first, I guess. Why is alcohol not limited? It is completely irresponsible and dangerous to fuel those already inebriated. Your comments would be welcomed.

Their reply:

We would like our Customers to have a speedy response to their enquiry, with this in mind we have looked at your email and have provided you with some suggestions for an instant answer to your question. We hope you will find these helpful.

If we have not found an immediate answer to your question, we aim to respond to your question within 12 hours.

Yours sincerely
easyJet Customer Experience Team

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